Privacy policy

Privacy Policy

Last updated: July 14, 2026

Myrouz operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (the “Services”). Myrouz is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood the collection, use, and disclosure practices described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include anonymous or de-identified information that cannot reasonably identify or be linked to you.

Depending on how you interact with the Services and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details, including your name, billing address, shipping address, phone number, and email address.

Financial and transaction information, including payment method, payment confirmation, order details, purchased items, returns, exchanges, cancellations, and previous transactions.

Account information, including your username, password, preferences, and account settings if you create an account.

Communications with us, including information provided when contacting customer support.

Device and usage information, including your device, browser, IP address, network connection, and information about how you interact with the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you when you create an account, place an order, contact us, subscribe to emails, or otherwise provide information to us.

Automatically through the Services, including through your device, cookies, and similar technologies.

From service providers that help us operate our store, process payments, fulfill orders, provide customer support, analyze data, and improve the Services.

From partners or other third parties where permitted by law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

To provide, customize, and improve the Services, including processing payments, fulfilling orders, arranging shipping, handling returns and exchanges, managing accounts, remembering preferences, and improving your shopping experience.

To communicate with you, including providing customer support, sending order updates, responding to inquiries, and maintaining our business relationship with you.

For marketing and advertising, such as sending promotional emails or displaying online advertisements where permitted by law. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

For security and fraud prevention, including authenticating accounts, providing a secure checkout experience, detecting and preventing fraudulent or unsafe activity, and protecting our store and customers.

For legal purposes, including complying with applicable laws, responding to valid legal requests, enforcing our terms and policies, and protecting our rights.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes, including:

Shopify, which hosts and powers our online store.

Vendors and service providers that perform services on our behalf, such as payment processing, order fulfillment, shipping, customer support, IT services, data analysis, cloud storage, and fraud prevention.

Business and marketing partners that help us provide marketing or advertising services where permitted by law.

Third parties when you direct, request, or consent to the disclosure, such as shipping carriers or integrations you choose to use.

Authorities, regulators, or other parties when required to comply with legal obligations, respond to lawful requests, enforce our terms or policies, or protect the Services and the rights of Myrouz, our customers, or others.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information relating to your access to and use of the Services to provide and improve the Services.

Information submitted through the Services may be transmitted to and shared with Shopify and other third parties that may be located outside the country where you reside.

To learn more about how Shopify uses personal information and the rights available to you, please visit:

https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. If you follow a link to a website that is not affiliated with or controlled by us, you should review its privacy and security policies and other applicable terms.

We are not responsible for the privacy, security, accuracy, or reliability of third-party websites or platforms.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so that we can request the deletion of that information.

Security and Retention of Your Information

We use reasonable administrative, technical, and organizational safeguards to help protect personal information. However, no security measure is perfect or impenetrable, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide the Services, maintain accounts, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, and enforce our terms and policies.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

The right to access or know what personal information we hold about you.

The right to request the correction of inaccurate personal information.

The right to request the deletion of personal information.

The right to receive a copy of your personal information or request data portability where applicable.

The right to opt out of certain marketing communications.

The right to opt out of the sale or sharing of personal information or targeted advertising where applicable.

You may exercise any privacy rights available to you by contacting us using the information below. We may need to verify your identity before processing your request, as permitted or required by law.

You can learn more about privacy choices relating to Shopify at:

https://privacy.shopify.com/en

Marketing Communications

We may send promotional emails if you subscribe or otherwise provide consent where required.

You may unsubscribe at any time by using the unsubscribe link included in our emails. After unsubscribing, you may still receive non-promotional communications such as order confirmations, shipping updates, account notices, and customer service messages.

International Transfers

We may transfer, store, and process your personal information outside the country where you live. When we do so, we take reasonable steps designed to protect your information in accordance with applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will publish the revised Privacy Policy on this website and update the “Last updated” date shown above.

Contact

If you have questions about our privacy practices or this Privacy Policy, or would like to exercise any privacy rights available to you, please contact us at:

Store Name: Myrouz

Business Type: Independently operated online store

Email: info@Myrouz.com

Business / Mailing Address:

8 James Road
Dartford, ENG DA1 3NF
United Kingdom